We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law. Your personal data is used for various purposes, including service delivery, user support, administrative communication, order management, user-to-user communication, feedback requests, marketing communication, targeted advertising, service protection, usage trend analysis, marketing effectiveness evaluation, and vital interest protection..

Personal data handling involves not selling data for marketing without consent, sharing with vendors and affiliates, complying with legal processes, enforcing terms, protecting rights, and transferring data during business transactions. We use personal data to communicate with you, provide services, improve our website, comply with legal requirements, and protect our interests. Automatically collected information helps improve service, customize user experience, and track usage trends, with data shared with partners, advertisers, and third parties as needed.

When handling your personal information, we adhere to legal standards and only process it when necessary and justified by applicable laws. This includes situations where you have provided consent when we need to comply with legal obligations, fulfill contractual agreements, safeguard your rights, or pursue legitimate business interests.

Data Processing Practices for EU/UK Residents:

Our practices align with the General Data Protection Regulation (GDPR) and the UK GDPR. These regulations mandate that we clarify the legal bases for processing personal data. We may rely on several legal grounds, such as:

Data Processing Practices for Canadian Residents:

We process information based on express or implied consent, which you can withdraw. In specific legal situations, we may process data without explicit consent:

We may disclose your information in specific scenarios outlined in this section and/or to certain categories of third parties. These third parties include:

Additionally, we may share your personal information in the following situations:

We are not liable for the safety of information shared with third parties linked to or advertised on our Services, but not affiliated with us. Our Services may include links to third-party websites, online services, or apps, along with advertisements from non-affiliated third parties that may link to other platforms. We do not guarantee the reliability of these third parties and are not responsible for any losses or damages resulting from their use.

Including links to third-party platforms does not signify our endorsement, and we cannot ensure the safety or privacy of data provided to these parties. Their data collection practices are not covered by our privacy policy. We do not oversee the content, privacy policies, or security practices of third parties, including linked websites, services, or apps. It's advisable to review the policies of these third parties directly and contact them for any inquiries.

We utilize cookies and similar tracking technologies, such as web beacons and pixels, to gather information when you interact with our Services. These technologies play various roles, including maintaining service security, preventing crashes, fixing bugs, saving preferences, and supporting basic site functions.

Furthermore, we allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes. This includes managing and displaying ads, tailoring ads to your interests, and sending abandoned shopping cart reminders based on your communication preferences. These third parties employ their technology to deliver ads about products and services tailored to your interests, which may appear on our Services or other websites.

In cases where these online tracking technologies fall under "sale"/"sharing" definitions in applicable US state laws, you have the option to opt out by submitting a request as outlined in our section on specific privacy rights for US residents.

For detailed information on how we use these technologies and how to refuse certain cookies, please refer to our Cookie Policy.

We may share your information with Google Analytics to track and analyze Service usage. To opt out of being tracked by Google Analytics across the Services, you can visit https://tools.google.com/dlpage/gaoptout. For more information on Google's privacy practices, please visit https://policies.google.com/privacy.

As part of our Service, we provide links to other websites or applications. However, we are not responsible for the privacy practices employed by the owners of those external platforms or the information they contain. Our Privacy Policy applies solely to information collected by us through our Website and Service, not to your use of third-party websites accessed via our platform. We encourage users to read the privacy statements of these external websites before using them.

We also engage in online behavioral advertising through partnerships with third-party organizations, such as ad networks, that use various technologies to collect information about your browsing activities. This information is used to provide relevant advertising based on your interests, known as interest-based advertising. You can learn more about interest-based advertising and opt out options by visiting www.aboutads.info/choices . Opting out may result in seeing non-personalized ads on websites serving interest-based ads.

We may transfer, store, and process your information in countries outside of your own. Our servers are located in the United States and Germany. If you access our Services from a different country, please note that your information may be transferred, stored, and processed by us and the third parties we share your personal information within various countries.

Residents of the European Economic Area (EEA), UK, or Switzerland should be aware that these countries may not have data protection laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information by this privacy policy and applicable laws.

We retain your information for the duration necessary to fulfill the purposes described in this privacy policy unless legal requirements dictate otherwise. This includes tax, accounting, or other legal obligations that may necessitate a longer retention period.

When there is no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. Suppose deletion is not immediately feasible, such as in the case of information stored in backup archives. In that case, we will securely store your personal information and prevent further processing until deletion becomes possible.

We strive to safeguard your personal information through a combination of organizational and technical security measures. This includes implementing appropriate and reasonable security measures to protect the personal information we process. However, it Is important to note that while we take measures to secure your information, no electronic transmission or storage method can guarantee absolute security against unauthorized access or breaches.

Despite our efforts, we cannot assure that hackers, cybercriminals, or other unauthorized third parties will not be able to breach our security measures and access, steal, or modify your information. Therefore, the transmission of personal information to and from our Services carries some level of risk, and you should access the Services within a secure environment.

To protect your information, we employ security measures such as encryption, firewalls, and secure socket layer technology. Your account is also safeguarded by your account password, and we advise you to keep your password confidential and log out of your account after each use. However, it's important to acknowledge that these measures cannot guarantee absolute protection against all security threats. By using our Service, you acknowledge and accept these inherent risks.

We do not knowingly collect data from or market to children under 18 years of age. If we discover that we have unintentionally collected personal information from users under 18, we will deactivate the account and promptly delete such data from our records. Additionally, our website and Services are not directed toward individuals under 18 years of age, and we do not allow minors to sign up for our Services. If you believe that we have inadvertently collected personal information from a child under 18, please contact us at support@phonemonitor.com so we can take appropriate action.

In certain regions like the EEA, UK, Switzerland, and Canada, you have specific rights regarding your personal information under data protection laws. These rights may include accessing and obtaining a copy of your data, correcting errors, erasing your data, restricting processing, and requesting data portability or objecting to processing in certain situations. If you wish to exercise these rights or have questions about your privacy rights, you can contact us using the information provided below.

If you are in the EEA, UK, or Switzerland, you also have the right to complain to the relevant data protection authority if you believe we are processing your personal information unlawfully. You can visit the European Data Protection Board for EEA, ICO for the UK, and the Swiss Federal Data Protection and Information Commissioner for Switzerland.

You can withdraw your consent for processing your personal information or opt out of marketing communications at any time by contacting us. However, this will not affect processing done before withdrawal or lawful processing based on other grounds. Note that we may still send you essential service-related communications even if you opt out of marketing.

Regarding cookies and similar technologies, most web browsers accept cookies by default, but you can usually adjust settings to reject them, although this may affect certain features. You can also opt out of interest-based advertising through the provided link https://optout.aboutads.info/?c=2&lang=EN on our Services.

If you have any questions or concerns about your privacy rights or how we handle personal data, you can contact us via email at support@phonemonitor.com.

Many web browsers and some mobile systems have a Do-Not-Track (DNT) feature that allows you to signal your preference not to have your online activities monitored and collected. However, no standardized technology is yet for recognizing and implementing these signals. Therefore, we do not currently respond to DNT signals or any similar mechanism that indicates your choice not to be tracked online. If a standard for online tracking is established in the future, we will update our privacy policy accordingly.

California law specifically requires us to disclose our response to browser DNT signals. Since no established industry or legal standard for recognizing or honoring DNT signals exists, we do not currently respond to them.

If you reside in specific states like California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you might have certain rights regarding your personal information, such as accessing, correcting, obtaining a copy of, or deleting it, and withdrawing consent to its processing. These rights may be subject to limitations under applicable law. The types of personal information we collect include identifiers like contact details and online identifiers, personal information as defined in the California Customer Records statute, and commercial information such as transaction history. We may also collect personal information through interactions like customer support, surveys, or service delivery.

We utilize various methods like targeting cookies, social media cookies, beacons, and pixels to collect and share personal information, including through social media features and widgets. However, we do not sell personal information to third parties for business purposes. You may have rights under state data protection laws, including the right to access, correct, delete, or obtain a copy of your personal data, and to opt out of certain types of data processing like targeted advertising or profiling. To exercise these rights, you can contact us at support@phonemonitor.com or by phone at +1 844 554 2321.

To verify your identity for such requests, we may require additional information. If we decline your request, you can appeal by emailing us. Additionally, California residents can request information about personal data shared with third parties for marketing purposes under the California “Shine the Light” law. Please note that if you use our Services from outside the United States, your data may be transferred to and processed in other countries with varying data protection standards.

Depending on your country of residence, you may have additional rights regarding your personal information:

Australia and New Zealand

We adhere to the Privacy Acts of Australia and New Zealand, ensuring compliance with their obligations and conditions. Our privacy policy meets the criteria outlined in these Acts, detailing the collection, sources, purposes, and recipients of your personal information. Refusal to provide necessary personal information may impact our ability to offer desired products or services, respond to requests, or provide assistance. You have the right to request access to or correction of your personal information at any time. Contact us using the provided contact details.

If you believe there is unlawful processing of your information, you can file a complaint with the Office of the Australian Information Commissioner in Australia and the Office of New Zealand Privacy Commissioner in New Zealand.

Republic of South Africa

You retain the right to access or correct your personal information by contacting us through the provided contact details. If you are dissatisfied with our handling of your personal information, you can reach out to the Information Regulator in South Africa via their website (https://inforegulator.org.za).

For general inquiries, you can mail enquiries@inforegulator.org.za. For complaints, complete the POPIA/PAIA form 5 and email it to PAIAComplaints@inforegulator.org.za or POPIAComplaints@inforegulator.org.za.

Monri Payments

Confidentiality of your information is protected and secured by using TLS encryption. Pages for web payment are secured by using Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data coding procedure for the prevention of unauthorized access during data transfer. This enables a secure data transfer and prevents unauthorized data access during communication between the user and Monri WebPay Payment Gateway and vice versa.

Monri WebPay Payment Gateway and financial institutions exchange data by using their virtual private network (VPN) which is also protected from unauthorized access.

Monri Payments is a PCI DSS Level 1 certified payment service provider. Credit card numbers are not stored by Merchant and are not available to unauthorized personnel.

PayPal

Your payment information is securely protected using advanced encryption technologies, including Transport Layer Security (TLS) and Secure Socket Layer (SSL) encryption to prevent unauthorized access during transactions.

PayPal utilizes 24/7 fraud monitoring and industry-leading authentication methods to safeguard your financial data. All transactions are processed over secure, encrypted connections, adhering to PCI DSS compliance standards.

PayPal does not store your credit card details and employs multiple certifications, including Visa and Mastercard security programs, ensuring the highest level of data protection.

We may update this privacy policy periodically to ensure compliance with relevant laws and regulations:

The Company reserves the right to change this Privacy Policy at any time, with notifications provided through our Website's updated policy and effective date. Periodically checking the Website will help you stay informed about any policy updates.

For any additional inquiries or feedback regarding this Policy, please reach out to us using the following:

Email: support@integrating.me.

(BiH): +387 60 322 8049

(EU/UK): +44 7700 160920

(USA): +1 844 554 2321

IntegratingMe d.o.o.

Halilovići 16

71000 Sarajevo

Bosnia and Herzegovina

Regarding data retention, we typically keep your personal data for as long as needed to fulfill the purpose for which it was collected. Specifically, data collected from a target device and data used for registering for our service are retained for ninety (90) days. Once the account expires, the data will be kept for 5 days, and then permanently deleted.