Feel like a VIP with our Premium Help Suite.
We want you to be happy with Phone Monitor. Your app should always run seamlessly, and any issue you may face should be solved in the blink of an eye. That’s why we developed the Premium Help Suite - a powerful combination of self-service features in our Helpdesk tool and human assistance when needed. Enjoy 100% functionality at all times, for the entire duration of your subscription.
See free vs paid support comparisonComprehensive Helpdesk tools
Speedy issue resolution
Options to do it yourself or get assistance
Easy-to-use DIY features
Quick professional help available
Guaranteed technical expertise
Live chat, email or direct remote support
All prices are listed in Euros (EUR).
| SUPPORT & HELPDESK TOOL OPTIONS | STANDARD (FREE) | PREMIUM HELP SUITE |
|---|---|---|
| SUPPORT VIA EMAIL | ||
| IN-DEPTH TECHNICAL SKILL | ||
| HELPDESK ACCESS | ||
| TICKET HISTORY OVERVIEW IN HELPDESK | ||
| CREATE TICKETS VIA HELPDESK | ||
| USEFUL RESOURCES IN HELPDESK | ||
| EXTRA DOWNLOAD LINKS IN HELPDESK | ||
| RE-SYNC DEVICE VIA HELPDESK | ||
| TRANSFER SUBSCRIPTION VIA HELPDESK (ALL OR SOME DAYS) | ||
| TALK TO SUPPORT VIA LIVE CHAT IN HELPDESK | ||
| DIRECT REMOTE ASSISTANCE | ||
| PRIORIRITY CASE ESCALATIONS | ||
| RESPONSE WITHIN 24 HOURS | VARIES |
Why get the Premium Help Suite?
Unlock premium features, unlock peace of mind.
Tired of waiting for answers when you need them most? Our Premium Help Suite is the perfect solution. You don't have to rely on anyone - just use any of the self-service options in our Helpdesk tool, anytime. Need to re-sync your device or transfer your subscription? Easily do it yourself! But if you do need human assistance, we're here within 24h. You won't be left hanging.
Save time, reduce stress, stay focused.
Let's face it – time is precious. Why waste it troubleshooting when you could be focusing on what really matters? Premium Help Suite is more than just a service. It's your secret weapon for efficiency. With priority case escalations and a skilled, dedicated team at your disposal, you'll resolve issues in record time. Or you can DIY thanks to full access to all our Helpdesk options.
Enjoy exclusive features at your fingertips.
If we had to describe what Premium Help Suite feels like… We'd say it's like having a personal tech wizard on speed dial. Enjoy perks like live chat support, direct remote assistance, fast responses and the powerful options in Helpdesk. With Premium Help Suite, you're not just getting help – you're getting VIP treatment that keeps your monitoring smooth and stress-free.